Please watch out for these common problems:
Cannot find the app on a Mac? By default it lives in your menu bar on 10.7 and in your dock on 10.6.
Using a proxy server? Be sure to configure 127.0.0.1 to bypass the proxy.
Some common problems with browser extensions:
Chrome and Safari extensions can only access pages loaded after the extension installation/update. Try reopening your tabs or restarting the browser if you have a problem with extensions.
Otherwise, please contact support and provide the following information.
Part 1. Simple details:
the version of your operating system
the version of the LiveReload app
which browsers you have tried it with
the versions of those browsers
the versions of installed LiveReload browser extensions, if any
the URL you use to access your project locally
the details of your web stack (e.g. PHP 5.3 with MAMP, or Rails+Pow, or webapp2 on Google App Engine, etc)
Part 2. Please attach the log file.
On a Mac:
On Windows XP:
C:\Documents and Settings\YourUserName\Local Settings\Application Data\LiveReload\Logs\log.txt
On Windows Vista / 7:
C:\Users\YourUserName\Local Settings\Application Data\LiveReload\Logs\log.txt
Part 3. If your problems are connection-related, please append
Part 4 (Mac only). Please attach the crash log files if the app has ever crashed. They are located here:
The file names should start with
LiveReload and end with